Leadership can't be taught, but it can be learned

Leadership isn't a one-size-fits-all skill that you can pick up from a weekend workshop. Real leadership is nuanced and deeply personal, tailored to the specific needs and dynamics of your team.

10 tips for writing a professional and effective complaint email

A polite and respectful complaint email that provides all the necessary details and supporting information is a far more effective means of resolution than a profanity-laden diatribe.

HR advice: Tips on sending a follow-up email after an interview

It's not only about how you write your CV and cover letter, it's also about a crucial piece of communication you should send after the interview process—the follow-up email.

Simple email writing tips for clear communication

Are you looking to up your business email writing game? Sure, you can use AI to generate content. But if you want your writing to uniquely represent you or your brand, try these easy tips to improve communication and give your words more personality.

Six useful tips on starting a professional email

How you begin a professional email is crucial to determining whether the reader will stick around to discover the purpose of your message or simply hit the delete button.

Microsoft email users: Act now or risk losing access to your inbox

Microsoft has announced that it will end support for Basic Authentication,potentially stopping you from accessing your email from services such as Outlook.com, Hotmail.com, and Live.com—unless you take action now.

Exploring the benefits of dark mode in email clients

Imagine using an app that’s purely white. It can be blinding, especially in dimly lit rooms.

Stop unwanted email from cluttering up your inbox

Is your inbox overflowing with a mishmash of unwanted and unsolicited email? Don't let intruders commandeer your inbox—it's time to start blocking them.

Best ways to end business and professional emails

The importance of a proper ending in email writing is no different than any other type of business writing: Put the important things at the beginning and the end; sandwich the details in the middle.