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Sign In to Your Xfinity Email or Email Account

Sign In to Your Xfinity Email or Email Account
Sign In to Your Xfinity Email or Email Account

In April 2021, Xfinity, the company behind telecommunications giant Comcast, discontinued its mobile app.

So how can you access your Comcast email account from both PC and mobile? We will explain in this article.

How to Log into a Account

Logging into a account is a simple three-step process if you are using a PC to check your email. All you need is your Xfinity ID and access to the Internet.

If you're new to Comcast features and settings, check out this guide article: "Comcast Email: How to Create and Manage It from Any Device."

Otherwise, let's see what an Xfinity ID is and how you can use it.

What Is an Xfinity ID, and Why Do You Need It for Comcast Email Login?

When you subscribe to Xfinity services — Internet, phone, or TV — you are granted a unique customer ID number. This number is used to access and manage your Xfinity services online, including your email.

Your Xfinity ID is indispensable for logging into your account, so before you log in, you have to find your details. They can be your phone number, your user number, or an email address associated with your account.

If you have it all prepared, check out how to log into your Xfinity account online.

How to Access Comcast Email on PC

Step 1

For Comcast Internet email sign in, visit the homepage of Next, on the top bar, find and click the Email icon.

Step 2

You will see a Comcast email sign-in page. Input the email address, phone number, or username connected to your Xfinity account.

Step 3

You will see the Xfinity Connect platform where you can check your email inbox. You are logged in!

Now you know how to easily log into your Xfinity account and email through a web browser. But what if you need to use your email address on a smartphone? Let's review how you can access your email on other devices.

How to Log into a Email on Mobile

If you are looking to download an official Comcast email app, you won't find one, as it's been discontinued. So how can you access your email on a mobile device these days?

There are two options. The first involves going to the official Xfinity website and logging in the way you would on your PC. If you need to log into your account many times per day, you might be asked to provide login details at each login — pretty inconvenient. So what's the alternative?

You can also log into the account using third-party tools — email clients — such as Mailbird. All you need to do is to configure your account in Mailbird using Comcast's IMAP settings. Then, you can access your Comcast email with just a click. If you still facing problems, you can check our article about "comcast email not working".

Let's check out the configuration process.

Step 1

To use Comcast email in Mailbird (or any other third-party tools such as Outlook), you should first adjust your account's security settings.

For this, go to the Email Settings — you can access them from the top right corner of your Xfinity dashboard. Then, select Security located in the left sidebar. In the window that appears, under Third Party Access Security, check the box.

Step 2

To proceed to this step, you should already have a Mailbird account — start by downloading the app and signing up. Once it's done, go to the Mailbird menu > Settings > Accounts.

And click the Add button.

Step 3

Provide the necessary details you are asked in the next window.

Step 4

After providing the details, Mailbird might fetch your account settings automatically. If this happens, the message "Settings found" will be displayed. All you have to do to finish the Comcast email setup is click Continue.

If the settings are not fetched, click Edit server settings in the next window, input the details, and click Continue.

Incoming server Outgoing server
Server type: IMAP
Server name:
Port: 993
Encryption: SSL/TLS
Username: your email address
Password: your password
Connections: 5
SMTP server:
Port: 587
Encryption: SSL/TLS
Username: your email address
Password: your password

You are all set up!

Comcast Email Features

Once you are logged into your account, it's worth checking the features offers and exploring all the ways you can make the most of them.

Here are a few of the key features you can start using right away when logged into your account.

  • Multiple email signatures
  • Auto-reply messages
  • External email accounts
  • Basic contact management
  • Group contact lists
  • Mail statistics
  • Personal folders
  • Basic customization options

That's a pretty short list, right?

Here is the thing — if you decide to use your Comcast email account in Mailbird, you'll get access to many more useful features, on top of what Comcast already offers.

One of the advantages of Mailbird compared to Comcast is the ability to connect dozens of email accounts and access them with just a click, without inputting any IDs at each login.

Also, Mailbird has many more features up its sleeve. Check them out below.

  • Multiple email accounts in one place
  • 30+ integrations with other apps
  • Email snoozing
  • Speed reader
  • Custom sounds
  • Linkedin Lookup
  • Attachment search
  • Intuitive keyboard shortcuts
  • Interface in 17+ languages
  • Free support, and much more

Check it out!

Final Thoughts

It takes less than a minute to log into your account on a PC. However, using Comcast from mobile is not that convenient with no official mobile app available.

So why not make your login easier with an email client that gives you a chance to access your accounts no matter where you are and what device you are using?

Creating an account on Mailbird is free, it doesn't require a credit card, and you can connect all your accounts with just a few clicks. Here you go — download your trial.


How do I retrieve my Comcast email?

If your email account has been deleted, you can retrieve it, but you won't be able to access the emails you once sent or received. That's because all Comcast email accounts that haven't been active for the last 12 months are automatically removed. To retrieve a deleted account, simply log into your Xfinity account. To keep access to the Comcast email account you don't frequently use and prevent it from being deleted in the future, it's enough to log in at least once every 12 months.

What app do I use for Comcast email?

On April 20, 2021, the app used to access Comcast email from a mobile device was suspended. Instead of an official Comcast app, you can use an email client such as Mailbird to get access to your Comcast emails on any device. Thanks to Mailbird, you can connect multiple email accounts belonging to different email providers (not only Comcast) and access all your emails from one unified inbox. Mailbird also offers wide integration options that help connect your account with various productivity tools, so you no longer have to switch between different tabs.

Can I still access my Comcast email?

Yes, you can still use your Comcast email if you have logged in at least once in the last 12 months. According to the company's policy, inactive email accounts are automatically deleted after the first 12 months of inactivity. To keep your Comcast email active, just perform a Comcast email login at least once every 12 months or connect your email accounts in Mailbird.

Are Comcast and Xfinity emails the same?

Comcast and Xfinity are often used interchangeably. Xfinity is the company behind Comcast email. Apart from email access, it also offers other services, such as TV, Internet, and home security. Xfinity customers can create and use its email for free.

What are the Comcast email IMAP settings?

Here are the Comcast email IMAP settings: IMAP Server Name: port number: 993IMAP security: SSLIMAP username: your email addressIMAP password: your password

What are the Comcast email Outlook settings?

To configure Comcast for Outlook, add a new account, enter your Comcast email address and password, click Connect and then the Done button.