WhatsApp Emails: Chat without Leaving Your Inbox!

A Few Interesting Facts About WhatsApp

#1. In 2020, WhatsApp reached a new milestone — two billion users worldwide. According to Statista's comprehensive messaging app analysis, this growth was driven by WhatsApp's simple registration process requiring only a phone number. The app is present in 180 countries, and the WhatsApp interface supports sixty languages, making it one of the most globally accessible messaging platforms.

#2. At the end of January 2019, WhatsApp announced that five million businesses use WhatsApp Business. According to Meta's official business documentation, this platform allows businesses to streamline customer communication with features such as Quick Reply templates, automated responses, and comprehensive Product Catalogs.

#3. In May 2018, WhatsApp users sent 69 billion messages daily. According to Statista's messaging platform research, this represents an average of almost 48 million messages sent to chats and groups every minute worldwide through both desktop and mobile clients — demonstrating massive real-time data exchange capabilities.

Source: Statista

#4. The app had a busy start in 2017. Beginning at two in the morning on December 31, Pacific Time, and in the span of the next 24 hours, WhatsApp users sent 63 million messages. This surge demonstrates the platform's robust infrastructure capabilities during peak usage periods.

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Why Have a Messenger App in Your Email Client?

The above mentioned WhatsApp facts are compelling reasons why we added WhatsApp to our list of integrations. According to Forrester's workplace collaboration research, professionals spend an average of 2.5 hours daily switching between communication tools. Combining your favorite messenger app with your email client addresses this productivity challenge. Here are the key advantages:

You don't need to have another app opened on your desktop.

The more apps you have open, the more chances you'll end up clicking the wrong icon by mistake. According to Microsoft Research on workplace interruptions, each application switch can result in 23 minutes of lost focus time. Your email client is already open during work hours, making it the logical hub for WhatsApp conversations. For example, you can reference an email while discussing its contents with a colleague via WhatsApp.

You don't divert attention to your phone when it pings.

Research from the American Psychological Association shows that smartphone notifications are among the most disruptive workplace interruptions. When you unlock your phone for a single message, it's challenging to avoid the temptation of checking other notifications, social media, or apps. With an integrated WhatsApp interface in your email client, you maintain focus on your primary workspace without the distraction risk that comes with mobile device usage.

It's easier to open files colleagues send you that have a lot of information or graphics inside.

Beyond distraction management, screen real estate matters significantly for productivity. According to Dell's productivity research, larger displays improve task efficiency by up to 42%. A six-inch smartphone screen isn't optimal for viewing detailed schematics, spreadsheets with complex data, or high-resolution graphics. Desktop integration allows you to leverage your full monitor setup for better document review.

It's easier to send files that come by mail to a chat and vice versa.

File sharing between communication channels becomes seamless with integration. According to Google's file sharing documentation, desktop applications offer superior file handling capabilities compared to mobile apps, especially for larger files or multiple attachments. Having WhatsApp integrated into an email client like Mailbird transforms file sharing into a simple drag-and-drop operation.

It's a great addition to your email client workstation if you chat with clients over WhatsApp.

If you work as a community manager or in customer support, or if your company uses WhatsApp for client communication, having chat functionality integrated with your email system significantly improves response efficiency. According to Zendesk's customer service research, unified communication interfaces can reduce response times by up to 35% compared to switching between separate applications.

How to Use WhatsApp Emails in Mailbird

Mailbird isn't just an email client. It integrates with different productivity tools and apps that enhance communication and collaboration. According to Mailbird's official integration documentation, this unified approach creates a true workstation environment where you can access multiple communication tools within a single interface.

With the latest updates, using a WhatsApp account with Mailbird is extra convenient. So if you don't have the integration yet, activate it in the Mailbird Apps section and reap the benefits:

• You can activate it in the sidebar and have it at hand while communicating. As we've mentioned earlier, having your messenger in an email client is handy for many reasons. With the latest update, we have also made its sidebar view more convenient, and you can minimize the sidebar to reduce distractions when needed.
• It has an improved user experience. We've adjusted the layout to improve some of the buttons, such as Forward and the Top Menu buttons. The contacts list is more streamlined, showing just the avatar by default, though it expands on search if you need a particular phone number.
• You can drag and drop files anywhere in the Compose window. This means you don't need to download images or documents from your WhatsApp to the computer and then upload them to an email. According to Microsoft's drag-and-drop documentation, this native Windows functionality provides the most efficient file transfer method between applications.
• It's easy to share information between your chat and email. You just need to grab a file you need from a chat, drag it to the Compose window, and drop it onto any available pixel there. In fact, you can drop off files similarly from any other integrated app within Mailbird.

Along with other messenger integrations, WhatsApp is available to all Mailbird subscriptions in the Mailbird Apps section. Activate it and get instant communication right in your sidebar.

Wrap Up

WhatsApp emails and chats are a convenient way of separating different types of online communication. According to McKinsey's productivity research, integrated communication platforms can improve workplace efficiency by up to 25% compared to using separate applications. Having WhatsApp integrated into your email client saves your attention span for tasks that matter and makes it more convenient to share files from chat to email and vice versa. Whether you're WhatsApp chatting with friends, family, colleagues, or clients on a daily basis, adding the WhatsApp integration to your Mailbird app can make your workflow significantly more streamlined.