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The Mailbird Privacy Policy

Posted by Christin on August 5, 2013

The Mailbird team knows how important your privacy is. What you do in your inbox is for your eyes only, and we protect that by never scanning the content of your emails or storing any un-encrypted or un-anonymized personal information on our servers. Everything we you tell us is hidden from prying eyes, and often even from our own. If you’ve been curious about what we do with your information when you sign up for and use Mailbird, then this post is for you. A completely transparent view of what we know about you and what we do with that information.   What’s Not Anonymous? The information that you give us directly is stuff that we hold onto. This is stuff like your email address, name, and any information you send us through error reports to [email protected] We will never sell this information to anyone or use it in a way that you have not asked us to. Mailbird also pings the server when you launch it, letting us know who is actively using Mailbird and who has stopped using it. This is the only unanonymized information we collect that is not given to us directly by you. We use that active/inactive information to find our most enthusiastic users so that we can get in touch with them and hear what they like and want improved, and so that we can see who dropped off and ask them what we could have done to improve their experience.   What’s Anonymous?…

Why Is Mailbird Windows-Only?

Posted by Christin on July 18, 2013

In the beginning, there was Sparrow. A shining example of clean & minimalist email perfection. The design induced a state of zen. The simplicity found us speeding through our inboxes. The learning curve was measured in mere minutes. In Sparrow, Mac had found a paradise for those of us seeking to improve the beauty and productivity in our inboxes.   The only problem….we’re Windows users. And on Windows, that email paradise was…non-existent. We’ve searched. We’ve tried Thunderbird, Outlook, Opera, Postbox, Dreammail, i.Scribe, eM, even just plain old Gmail with Offline sync. But, though many of them were quite cool, none of them felt anything like Sparrow. They were either too cluttered, too slow, missing features we needed, or had too much of a learning curve. And not one could compare in aesthetics.   It was time to make a choice: Either accept the mediocre email clients on Windows, and bemoan our fate…or create a new Windows email client that would equal – nay exceed! – the minimalistic beauty & productivity boosting ability of Sparrow. I think we made the right choice. Mailbird would become Windows’ email paradise as Sparrow had become Macs.   Then…Sparrow stopped. Google bought Sparrow and, all of a sudden, Mac users were asking us when we would come over to their OS. And they weren’t alone. We’ve been chatting with our users and getting requests to go on Mobile & Linux ever since we began developing. It happens at least once a day. We get an…

Ninja Kick Email Into Place

Posted by Christin on June 17, 2013

Hi World! Andrea from Mailbird here 🙂 This is a longer post, but you won’t want to miss anything here. Read all the way to the end! Yes, it’s been a while…only because we’ve been making sure to address  and improve Mailbird by listening to and evaluating each suggestion, iterating suggestions, testing them, then getting your feedback  again. Did you know that 76% of email users, just like you, primarily access email from a laptop or desktop computer? Why is that? It is because that is when you really want to sit down and get productive and why a solid desktop email app is a must-have when it comes to managing all that information, follow up, calendar events, and more. We’re making some really cool things happen with email so you can continue to be a Mailbird email champ by enjoying email, managing information overload better, and getting the most out of your day without spending all of it in your inbox. It’s true, we are helping you live longer by reducing daily stress. Have you noticed? Since our last blog post on May 16, 2013 we’ve made 54+ modifications with a solid mix of bug fixes, optimizations, and improvements in less than 3 weeks. Mailbird Coding Ninjas are hard at work and know what’s up when it comes to improving information processing  and communication via Email. Check out all updates directly from Mailbird by clicking on the top left Mailbird drop down menu > Options > Updates Tab >…

Multi-Account vs. Multi-Identities

Posted by Christin on May 16, 2013

 “We want multi-account!” That is the biggest request you guys have for Mailbird.  And we’re on it. Our developers are pounding away at their keyboards even as I write this, and we will unroll multi-account in about a month. But there’s this little feature called multi-identities that might just solve all your multi-account problems right now. Think of it like multi-account beta.   What’s Multi-Identities you ask? At it’s most basic, multi-identities is a feature that lets you send an email from any email address you want. So, when you’ve got to talk about that last meeting with your teammate, you write your email and then click “Send from [email protected]”.  When planning your weekend adventures with the crew, you click “Send from [email protected]”.   Doesn’t sound like much at first glance right? But here’s what it can do. With a little bit of filtering & forwarding magic, multi-identities lets you centralize all of your inboxes into one, and manage your emails just like you would with multi-accounts.   Here’s how you set it up: The set-up for multi-identities takes longer than it will for multi-accounts, which is one of the main reasons we’re building multi-accounts. It’s about 2-3 minutes per email account. Setting Up Multi-Identities First, in Mailbird, click ‘Mailbird’, ‘Options’, & ‘Identities’. Then click that little ‘+’ sign & fill out the information to add a new account. You can even give each email it’s own signature. You can give each address it’s own signature. And, if that signature includes HTML (like…

Free is Awesome! Pro is Better.

Posted by Christin on April 3, 2013

“Mailbird is making email a platform, not just an application.” – Techcrunch 38 days. That’s how much time the average person spends in their inbox every year. That’s about 10% of your life spent writing, reading, and organizing email. Yikes. But there’s good news. Mailbird users, both free and Pro, save about 10% of the time they usually spend in their inbox (we measured it). That means you get an extra 91.2 hours every year to have fun and create great memories instead of clicking around your inbox. And that number is before we release our Wingman Pro feature in a couple of months, along with tons of other productivity boosters in the pipeline. “Mailbird is definitely worth keeping an eye on — it’s fast, functional, and could get some useful additional features down the line, both from the developers and its third-party app store.” – The Verge   The Perks of the Free Version    Lightning Speeds You don’t even have to use your mouse. Every step from opening your email to searching to composing to sending to changing your apps to everything else…it’s all got a shortcut. And the Gmail shortcuts work in Mailbird, so no need to memorize new ones. The Quick Compose shortcut lets you write and send an email without ever having to open Mailbird. Just hit your customizable shortcut (default is ctrl-alt-space), no matter what’s open on your screen, and type out your message in the box that pops up. The Quick Reply shortcut lets you reply in…

Get Backstage: Meet Our App Designer

Posted by Christin on March 23, 2013

Introducing one of the talented Mailbird coding ninjas. Meet Michael Bodekaer as he introduces some of the first set of features in Mailbird. Our team has even more surprise features coming to you starting April 2nd, 2013. Get ready for it!

Top Email Productivity Tricks

Posted by Christin on March 19, 2013

Let’s start with #1….get Mailbird! Yes we are quickly approaching the public beta release and soon Mailbird will be available to all our eager Windows users. We cannot wait for you to try it so you can enjoy the email experience again. Once you have Mailbird in your hands we thought it would be wonderful to share some great inbox management tips to get you ready for the best email app ever. April 2nd, 2013. Mark your calendars.     Inbox management. It is a royal pain that we all struggle with in one way or another. How do we handle all that junk that comes through our inboxes? How do we avoid getting lost in the big black hole, the abyss that is our email inbox? Here is a great list of tips for 2013, from others just like you who share the same inbox pain of email backlog, distraction, and stress. Get Mailbird! Available April 2nd, but you can get it sooner when you Like and comment on our Facebook post here. Stop email notifications. Seriously, you don’t need them and majority of the time it’s just another email to delete to clear your inbox. Eliminate that extra step when managing your inbox. Unsubscribe. How often do you really read those newsletters. Now how much time do you spend deleting newsletters. Don’t start your day with checking emails. We know this might make you a little nervous. Set a limited time aside for checking emails so it does not hinder…

Yes, we can all just get along.

Posted by Christin on February 26, 2013

On the last Mailbird blog post, on the topic of Facebook’s $100 email test, there continues to be this underlying fear for email companies that social networking sites will replace email. However we are firm in believing that there is no replacing, but rather a glorious integration that is happening between social networking, email, and mobile communication. “The fact mobile sales are beating desktops doesn’t mean they are taking over. It means they are being added. Everyone already has a desktop! The desktop isn’t going anywhere, it’s just getting a new best friend.”— Ryan Majeau (Tech Trend Enthusiast/Writer) With these super cool integrations, paying for email isn’t such a crazy thing when you think about it. In fact it’s more a matter of reshaping email culture as our inbox’s are increasing with advertisements, special deals, newsletters, surveys, and that annoying sender who’s name just keeps popping up in your inbox twenty times a day. If we paid for email we would maybe spend less time in our inbox, and more time creating quality communication and getting things done. We used to pay to send letters, and still pay today to send hard copy documents and packages. Until the day packages can somehow atomize into microscopic particles and be emailed through space and time within seconds, man powered mail services, a.k.a. snail mail, will continue to exist. This is just as desktop email is not going anywhere just because social networking and mobile devices are the current online communication hype. With desktop email you are paying for speed, convenience, great support, and…

Did you know you could now email Zuckerberg for $100?

Posted by Christin on February 11, 2013

Email was heating up in 2012. It’s on fire in 2013. Did you hear about that $100 email? Facebook experimented by offering a private group of their users the option to email Mark Zuckerberg for the price of $100. Would you do it? As social networking sites work towards taking over email, realistically it will not happen. Just because email has been around forever, doesn’t mean it needs to be replaced. However, it can be improved. Jason Fried of 37Signals puts it well, “Email is still the best invention there’s ever been in the tech world; it’s even more important than the Web, because it’s completely reliable and everyone has it.” Now paying $100 to send a message is extreme, and there are tons of free email services out there, but they don’t have the capacity to provide top notch customer service, simply because it is impractical to individually respond to each customer inquiry when there are millions of customers. Instead you have to visit the “Frequently Asked Questions” page. Have you ever tried making a call into a customer service helpline where everything is automated? A robot voice gives you menu options to select from, you select your menu number, and it takes you down the never ending road of more menu options to choose from. On top of that, it is close to impossible to actually talk to a live person who will provide you with timely help. For larger email providers, the practicality of being able to ask a…

Check out Mailbird’s private beta’s cool new features!

Posted by Christin on January 24, 2013

Former top researcher at Microsoft, Linda Stone studied the relationship between people and technology. She discovered that when people open their email, they experience a mild form of apnea. Involuntarily, your breathing pattern is interrupted, even to the point where you temporarily stop breathing. Your heart rate increases and the stress sets in. Sure, it may be dramatic to say that your inbox is a health risk, however similar research was replicated at the University of California in Irvine. In their sample of participants in controlled and variable environments, it was evident that when users were cut off from email for five days they experienced less stress. Ergo, there is a definitive misfortune of the relationship between people and their email today. The qualitative analysis of this research found participants faced with the double-edged sword of feeling less stress when they did not access their email, but also feeling left out and cut off without access to it. Even more interesting, is that once these participants resumed their normal email use after the five day cut off, they found resiliency in managing to clean out their inbox, fulfilling that endless compulsion to reach “inbox zero”. The main takeaway from this is that email as it is today is a multi-tasking instigator that inhibits productivity. But what if you had an email application that helps you use email effectively? It is our mission at Mailbird  to save you from email stress as we continue testing in the private beta. Many of you have expressed curiosity about our…

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