Multi-Account vs. Multi-Identities

Publicado por Christin em maio 16, 2013

 “We want multi-account!”

That is the biggest request you guys have for Mailbird. 

And we’re on it. Our developers are pounding away at their keyboards even as I write this, and we will unroll multi-account in about a month.

But there’s this little feature called multi-identities that might just solve all your multi-account problems right now. Think of it like multi-account beta.


What’s Multi-Identities you ask?

At it’s most basic, multi-identities is a feature that lets you send an email from any email address you want.

So, when you’ve got to talk about that last meeting with your teammate, you write your email and then click “Send from [email protected]”.  When planning your weekend adventures with the crew, you click “Send from [email protected]”.


Doesn’t sound like much at first glance right? But here’s what it can do.

With a little bit of filtering & forwarding magic, multi-identities lets you centralize all of your inboxes into one, and manage your emails just like you would with multi-accounts.


Here’s how you set it up:

The set-up for multi-identities takes longer than it will for multi-accounts, which is one of the main reasons we’re building multi-accounts. It’s about 2-3 minutes per email account.

Setting Up Multi-Identities

First, in Mailbird, click ‘Mailbird’, ‘Options’, & ‘Identities’.

Then click that little ‘+’ sign & fill out the information to add a new account. You can even give each email it’s own signature.

You can give each address it’s own signature. And, if that signature includes HTML (like mine does) all you have to do is copy paste it’s visual format into the text box and it’s ready to go.

To use it, just click that little “From: [email protected]” area at the bottom of every compose & reply box, and choose which email you want to send it from.

Setting Up Forwarding

Now the slightly more advanced stuff. The steps that turn multi-identities into a multi-account equivalent.

First, go to your other email accounts & set up forwarding so that all incoming mail to that email account get’s automatically forwarded to the gmail account you’re using in Mailbird.

If you’re not sure how to do it for your email, google knows.

Setting Up Filters

The final, and optional, step to a centralized inbox: go to the gmail account you’re using with Mailbird & set up filters to organize incoming emails into their own tags according to which emails they were sent to. You can do this by sorting via the “To” field.


And you’re done

You now have a centralized inbox for all your emails, a way to sort them according to where they’re coming from, and the ability to reply & send from any email you want.

In short, you have all the capabilities of multi-account, a month before multi-account goes live.



PR & Media Relations Supporting the team by communicating Mailbird and its great features to existing and potential users and media.

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