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Guilty Of These Email Faux Pas?

Pubblicato da Christin il settembre 22, 2014

Knowing and recognizing crappy email habits is the first step to recovery 😉 Have you seen the best email etiquette and habits we shared here? So let’s look at the problems we as human beings have developed in our many years of using email – literally the greatest innovation to how our species communicates and exchanges information in this world today, in the most efficient manner ever. You’ve heard of Clint Eastwood’s classic Western film “The Good, The Bad and The Ugly”? Well instead we are going to take a deep nose dive first into the Bad and the Ugly…then close it off with the Good side of email. The Bad & Ugly 1) You CC everyone and your mom on an email that is really on an as-needed basis. This in turn convolutes the discussion and many of us are not in practice of understanding the purpose of CC which is to be informed with no further action needed – a lot of times this is never the case and most of the time we are only cluttering the inboxes of our colleagues. 2) Writing out your full thoughts without a concise and direct message that doesn’t waste anyone’s time. 3) Get pissed because you never got a response. Email is an asynchronous form of communication and people are busy. Re-evaluate to see if maybe a response needed was not clear or give the person a reasonable amount of time to read the email and set their priorities to…

The Evolution of Multi-Account in Mailbird

Pubblicato da Christin il dicembre 23, 2013

It takes a lot of time to design every little detail and program each and every feature and addition to the Mailbird experience. We thought it would be fun to share with you the different prototypes and designs for multi-account in Mailbird that many of you, especially our awesome alpha testers, were a big influence on. In this a very fine process, we put the user perspective in the forefront when deciding on the most intuitive, productive and beautiful design with your email interaction. In the image below you can see our first idea for how multiple accounts would be displayed in Mailbird as a right expand bar when you mouse over the account icon. We quickly realized that this could get messy for heavy email users with more than eight accounts. Ideally, we also did not want to cover any part of the message list pane when switching between accounts. Multi-account Design 1   We love the many positive quotes from supporters after multi-account went live like this one, “Thank you so much for multiple mail accounts.  Great Thanksgiving gift.  🙂 Thank you.  I am very excited to hear about the upcoming cool features.  Considering what you guys have done already… the design and functionality, I have no doubt that you will continue to wow us.  I believe that you have an impressive design team.  Even your email signature here is impressive :)” – Carlisle Below we experimented with a little color in the multi-account design with icons and letters…

Ninja Kick Email Into Place

Pubblicato da Christin il giugno 17, 2013

Hi World! Andrea from Mailbird here 🙂 This is a longer post, but you won’t want to miss anything here. Read all the way to the end! Yes, it’s been a while…only because we’ve been making sure to address  and improve Mailbird by listening to and evaluating each suggestion, iterating suggestions, testing them, then getting your feedback  again. Did you know that 76% of email users, just like you, primarily access email from a laptop or desktop computer? Why is that? It is because that is when you really want to sit down and get productive and why a solid desktop email app is a must-have when it comes to managing all that information, follow up, calendar events, and more. We’re making some really cool things happen with email so you can continue to be a Mailbird email champ by enjoying email, managing information overload better, and getting the most out of your day without spending all of it in your inbox. It’s true, we are helping you live longer by reducing daily stress. Have you noticed? Since our last blog post on May 16, 2013 we’ve made 54+ modifications with a solid mix of bug fixes, optimizations, and improvements in less than 3 weeks. Mailbird Coding Ninjas are hard at work and know what’s up when it comes to improving information processing  and communication via Email. Check out all updates directly from Mailbird by clicking on the top left Mailbird drop down menu > Options > Updates Tab >…

Yes, we can all just get along.

Pubblicato da Christin il febbraio 26, 2013

On the last Mailbird blog post, on the topic of Facebook’s $100 email test, there continues to be this underlying fear for email companies that social networking sites will replace email. However we are firm in believing that there is no replacing, but rather a glorious integration that is happening between social networking, email, and mobile communication. “The fact mobile sales are beating desktops doesn’t mean they are taking over. It means they are being added. Everyone already has a desktop! The desktop isn’t going anywhere, it’s just getting a new best friend.”— Ryan Majeau (Tech Trend Enthusiast/Writer) With these super cool integrations, paying for email isn’t such a crazy thing when you think about it. In fact it’s more a matter of reshaping email culture as our inbox’s are increasing with advertisements, special deals, newsletters, surveys, and that annoying sender who’s name just keeps popping up in your inbox twenty times a day. If we paid for email we would maybe spend less time in our inbox, and more time creating quality communication and getting things done. We used to pay to send letters, and still pay today to send hard copy documents and packages. Until the day packages can somehow atomize into microscopic particles and be emailed through space and time within seconds, man powered mail services, a.k.a. snail mail, will continue to exist. This is just as desktop email is not going anywhere just because social networking and mobile devices are the current online communication hype. With desktop email you are paying for speed, convenience, great support, and…

Did you know you could now email Zuckerberg for $100?

Pubblicato da Christin il febbraio 11, 2013

Email was heating up in 2012. It’s on fire in 2013. Did you hear about that $100 email? Facebook experimented by offering a private group of their users the option to email Mark Zuckerberg for the price of $100. Would you do it? As social networking sites work towards taking over email, realistically it will not happen. Just because email has been around forever, doesn’t mean it needs to be replaced. However, it can be improved. Jason Fried of 37Signals puts it well, “Email is still the best invention there’s ever been in the tech world; it’s even more important than the Web, because it’s completely reliable and everyone has it.” Now paying $100 to send a message is extreme, and there are tons of free email services out there, but they don’t have the capacity to provide top notch customer service, simply because it is impractical to individually respond to each customer inquiry when there are millions of customers. Instead you have to visit the “Frequently Asked Questions” page. Have you ever tried making a call into a customer service helpline where everything is automated? A robot voice gives you menu options to select from, you select your menu number, and it takes you down the never ending road of more menu options to choose from. On top of that, it is close to impossible to actually talk to a live person who will provide you with timely help. For larger email providers, the practicality of being able to ask a…

Razor Sharp & Clean Cut

Pubblicato da Christin il dicembre 12, 2012

Design & Positioning We made great strides in design and development with many more updates and changes on the way. It’s a lot of work, but we love this project and seeing Mailbird improve everyday. Our private beta and early release groups are growing and a big thank you for all the tremendous feedback. The ideas have been inspirational, and what is cool is that it allows users to be a part of the process in designing how they would like to manage email productivity. We love that people feel compelled to support the clean and simple email experience with Mailbird. We have also been experimenting with different slogans that define Mailbird and your input has been really interesting. Great ideas out there from people who are seeking a better email solution, which has also helped us understand how our app will be set to develop over time, and plan for some desirable feature releases. Design is important to us. It is what brings the experience of email with Mailbird full circle. One of the challenges is choosing the right approach to integrating our app to the modern style in which Windows 8  apps are packaged, which is why we look forward to a collaborative Windows 8 development workshop in Bandung, Indonesia early next year.  People care about style, design, and the feeling they have when they interact with software. Look at the major email companies out there, that are web email focused. Hotmail has re-branded as outlook.com with a fresh metro style. In July this…

Kickstart the Email Revolution

Pubblicato da Christin il novembre 25, 2012

Hello Mailbird Fans!   Crowdsource funding is exciting. Even though we set a pretty steep funding goal, we were quite surprised to see our project hit $1,000 in backer support within the first day of launching our campaign. It is great to see people support Mailbird in our effort to redesign the experience with beautiful, simple, smart email for Windows. We love that we’ve had an increase in opportunities to engage with supporters, tech journalists, and future community developers that are just as excited about Mailbird as we are. We are tuned in and listening closely to what Mailbird private beta testers and supporters are saying. We love hearing what you have to say about email, and want to throw out a big Thank You for all the support and love you’ve been sending our way.   “I was one of those who wished Sparrow Mail was available on PC. Fortunately, Mailbird is here to come. Personally, I can’t wait for the release of this email client as I use Windows everyday in the office.” — Deuts A. (Author @ Deuts.net, Philippines)     We’ve had a lot of inquiries about releasing Mailbird on Mac or Linux. Are we going to go mobile? Will Mailbird be available in the Window 8 app store? When can I test Mailbird on Windows 8? Can I develop my own Mailbird app? Also, tons of wonderful suggestions and feature requests. We have a mega busy rest of the year prepping for our big public beta launch in 2013. Currently we…

Hope For My Atrocious Inbox

Pubblicato da Christin il ottobre 15, 2012

Guest Post by Charnita Fance: An early adopter writer and blogger. Charnita shares her reviews on new web services and computer software. She has written for and has published work on over 10 tech and social media blogs. She also manages an IMVU blog.  Every since I first started using email, I’ve had an issue with an atrocious inbox. From being unorganized to just out of control, it seems like I’ve never been happy with it. Let’s not even talk about what a chore it is to check my email everyday. It’s gotten to the point to where I often go 2-3 days without checking it because of how bad it is. Obviously, this is not a good habit and often causes me to miss important emails. Because of this, I’ve been trying out various Gmail organization tools like Taskforce, SaneBox and Other Inbox’s Organizer. Actually, I’m still using all three, yet my inbox remains unorganized. You know you have problems when you’re using powerful tools like these and you’re still ready to give up on your email! I started out years ago with Yahoo and then moved on to Gmail; I’ve been with Gmail every since. I’ve tried desktop-based email clients like Outlook, Apple Mail, Sparrow, Thunderbird and PostBox – to name a few. Let’s just say, I always end up going back to the web-based version of Gmail because I’m never satisfied. I’ll admit, Outlook and Thunderbird are great, but pretty intimidating email clients; there’s a lot going on with…

Hyperbolic Email Distress

Pubblicato da Christin il agosto 12, 2012

There will always be die hard fans of a product who will support it no matter what. Then there are those who curse the name of products they find the smallest disappointment in, taking “having a strong opinion” to the next level. With email processes, users have different needs. Some want simple email without tons of “distracting” add-ons, while others like having tons of accessibility and features so they can do more with their email. Marissa Mayer, as the new CEO of Yahoo is even being called to act upon besting Gmail with improvements to Yahoo mail. A recent post siding with users who just want to read their email is a perfect example of how extreme email users can be with their preferences. That is why when considering Mailbird as a desktop email client, you can have it as sweet and simple for basic sending and receiving emails, or you can go for the mother load and get all the fancy feature rich goodness it has to offer. You get to decide, instead of having updated highlights shoved in your face. We can’t stress enough how much this digital age will enjoy the simplicity of online communication, and how we are excited to do something new to better serve the needs of basic email users, and those who need a little more from their desktop app. Email culture has changed. It is rare that we compose properly structured complete letters, as done in the ancient times of snail mail. Since then it…

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