Once IncrediMail stops working, you will not have access to your conversations anymore. Moving your emails from IncrediMail to another email client is, unfortunately, not as simple as it is for other clients. So, let’s go over the how-to’s!

First and most important of all, find out whether you have an IMAP or POP3 account. We have created this screencast for you on how to check whether you are one or the other.

IMAP users (without locally stored folders) should not face any issues when moving from IncrediMail to Mailbird. Your settings and emails are saved on your server and will sync with Mailbird as soon as you have entered your email and password into the app.

However, we have tried to find a solution for people that would like to move their locally stored folders to Mailbird. As for now, it seems there are no options to move your folders. IncrediMail uses a very specific and protected setup. The options available are a little bit complicated, especially for non-tech-savvy people. For getting guided through those steps, please reach out to our support*. Please watch the screencast for a better understanding and let us know if you have any questions.

Similar to the local folders, it is, unfortunately, not that simple to move from IncrediMail to Mailbird (or any other email client) if you are using a POP3 account.

You will have to save each email, one by one, manually to .eml format and then bulk import them to your POP3 account in Mailbird. You can follow the instructions as described in this KB article from step 5 onwards. There are a few paid options that are provided by third parties. We can’t 100% guarantee the effectiveness of these tools, that are not developed by Mailbird. Nevertheless, we can guide you through the necessary steps to safely move your emails from your IncrediMail POP3 account to Mailbird POP3/IMAP if you reach out to our support which is 24/7 and free*. (*Please note that we will provide free and professional support to you but we are not and we do not own any of the paid options to move your emails.) Please watch the screencast for a better understanding and let us know if you have any questions.