Last week we released our first blog short titled: The Problem With Email to get our feet wet in one of the most important tools that somehow finds a way to plague our productivity.
As a part of our trending discussion on email and productive communication, let’s continue by taking you “From Productivity Hole to Productivity Hub” in our next blog short, series 2 of 5. Let’s dive in.
The Data: People, Email and Productivity
So how can we change this perception and practical use of email from a Productivity-Hole to a Productivity-Hub as it was intended to be? Let’s start with some stats.
1) The average information worker–basically anyone at a desk–loses 2.1 hours of productivity every day to interruptions and distractions, according to Basex, an IT research and consulting firm. That time is money.
2) Computer chip giant Intel, for one, has estimated that e-mail overload can cost large companies as much as $1 billion a year in lost employee productivity.
3) E-mail volume is growing at a rate of 66% a year, according to the E-Policy Institute.
4) Research conducted by the University of California and the U.S. Army reveals that cutting employees from email reduces their stress and enables them to resist work interruptions. The implications of this suggest that organizations should consider sending out emails in batches to counter the belief that email should be answered as soon as possible and curb employees’ desire to self-interrupt. “There are social expectations intertwined with email,” says Mark. “We expect that when we send an email, people will respond as quickly as possible. We also drive ourselves to answer the email as quickly as possible, perhaps just to get it out of our inbox.”
5) Search and email remain the top online activities. Among online adults, 92% use email, with 61% using it on an average day.
6) The number of worldwide email accounts continues to grow from over 4.1 billion accounts in 2014 to over 5.2 billion accounts by the end of 2018.
7) The total number of worldwide email users, including both business and consumer users, is also increasing from over 2.5 billion in 2014 to over 2.8 billion in 2018.
8) Email remains the most pervasive form of communication in the business world, while other technologies such as social networking, instant messaging (IM), mobile IM, and others are also taking hold, email remains the most ubiquitous form of business communication.
9) Business users send and receive on average 121 emails a day in 2014, and this is expected to grow to 140 emails a day by 2018.
It’s clear that email continues to prevail as the #1 form of communication for eons to come. So where does the root of the problem lie?
Bill Gates of Microsoft says,
“We need better products to manage the information we do get. The problem is that the information exists, but it is not in one place and cannot be easily viewed in a meaningful way using today’s software. You have to seek the information out…it is spread across different systems,” Gates said in 2005
Software solutions can definitely deliver efficient means of information management via email, hence why at Mailbird, we are working our asses off to fulfill the big vision of building the world’s best email solution that is highly secure, fast and innovative. Our big vision is that Mailbird truly becomes only all-in-one email, productivity and communication suite that you’ll ever need again.
Are you surprised by the data about email usage above?
What do you believe to be the biggest problem with email? Is it the poor habits of people in managing email or is it the software used to manage email?
Share your thoughts in the comments section below and stay tuned for blog short 3 of 5 next Monday, titled “What it means to be productive when email is a major part of your job: Get more with less work philosophy“.
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